Kundenzufriedenheitsanalyse Samsung C&T -english- EGRI Unternehmensberatung GmbH

1.

Servicequalität

How satisfied are you with the friendliness of our employees?

1 2 3 4 5 6 7 8 9 10

2.

Servicequalität

How well were your questions and concerns answered by our employees?

1 2 3 4 5 6 7 8 9 10

3.

Servicequalität

How quickly was your request handled?

1 2 3 4 5 6 7 8 9 10

4.

Servicequalität

How satisfied are you with the expertise of our employees?

1 2 3 4 5 6 7 8 9 10

5.

Produktqualität

How satisfied are you with the quality of our product/service?

1 2 3 4 5 6 7 8 9 10

6.

Produktqualität

How well does our product/service meet your expectations?

1 2 3 4 5 6 7 8 9 10

7.

Produktqualität

How would you rate the price-performance ratio of our product/service?

1 2 3 4 5 6 7 8 9 10

8.

Produktqualität

How satisfied are you with the reliability of our product/service?

1 2 3 4 5 6 7 8 9 10

9.

Gesamteindruck

How likely is it that you will recommend us to others?

1 2 3 4 5 6 7 8 9 10

10.

Gesamteindruck

How satisfied are you overall with our company?

1 2 3 4 5 6 7 8 9 10

11.

Gesamteindruck

How good do you find the availability of our customer service?

1 2 3 4 5 6 7 8 9 10

12.

Gesamteindruck

How satisfied are you with the solution to your last request?

1 2 3 4 5 6 7 8 9 10

Thank you for your feedback. Please click on send to submit the form.

Kundenzufriedenheitsanalyse Samsung C&T -english-

VERTRETEN IM GESAMTEN BUNDESGEBIET

ZENTRALER FIRMENSITZ

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